Pricing and How We Work
How we work
Pricing & Paperwork
Pricing is based on the NDIS Price Guide.
Rates quoted will automatically vary when the NDIS prices change.
We will always discuss costs with you before we start services.
We will also talk your through our services and provide you with a Service Agreement.
NDIS Funded
To access NDIS funding support for our services, your NDIS funding should be:
- Plan managed; or
- Self managed.
Self Funded
Good news! We provide services to private fee paying families and other clients.
Initial Appointment
This first session is free.
We start with an initial 30 minute appraisal session is so we can get to know you and make sure we are a good fit.
To prepare, it is helpful to have a copy of your NDIS plan and goals.
Think about what you want to achieve, and how this fits in with your family routine and availability.
Pricing
Pricing
Contact – Individual
$193.99 per hour or part thereof
Individual contact time includes all activities where we are working directly with you, your child or relevant others:
- Can be in-person or virtual (phone, video)
- Visits at home
- Community visits including Early Childhood Education Centres and Schools, or other relevant locations
Non – Contact
$193.99 per hour or part thereof
Non-contact time is allocated for all activities that are completed when we are not in direct contact with you, your child or relevant others:
- Report writing – including assessments, reports and other items as agreed
- Client Support – agreed activities to support the success of our service
- Resources – planning and development of agreed resources
About
Travel Costs
$97.00 per hour or part thereof
We will claim travel costs based on the time spent travelling to the client:
- Up to the maximum amount specified within the NDIS guidelines (30 minutes for MMM1-3 and 60 minutes for MMM 4-5)
- Travel for clients in MMM 4-5 may be negotiated if required
- We will charge travel costs based on the return travel for the last visit of the day
We recognise the impact of travel costs and will work where possible to minimise these costs by planning visits across locations.
About
Cancellations
Client Cancels
(including third parties e.g. school, early education centre)
Cancellations made within 48 hours of a scheduled appointment will be charged at the full rate for the agreed appointment time.
With less than 48 hours notice prior to the planned appointment:
- No travel time will be charged
- 100% of the scheduled visit time will be charged
No Show: with no notice and we have attended the appointment location:
- 100% of the scheduled visit time will be charged
- Travel time to the appointment will be charged (if it is the last visit of the day return travel will be charged)
Provider Cancels
Occasionally we may have to cancel scheduled appointments due to:
- Illness; or
- Other unforeseen circumstances
When this happens we will:
- Offer a rescheduled appointment where practical and available
- Aim to advise the client before 9.30am on the day of the scheduled appointment by SMS
- Make reasonable attempts to advise the client with a minimum 24 hours notice by phone, email or SMS
Cairns Early Intervention & Educational Services 